Two measurements, one billable result
Actual weight comes from the scale. Dimensional weight comes from package volume and a rule-specific divisor. A verified rule compares them and uses the greater value as billable weight.
A worked decision
If a 5.2 lb parcel produces 9 lb DIM weight, billable weight is 9 lb. ShipMargin reports a 73% DIM penalty: (9 − 5.2) ÷ 5.2 × 100.
- 1Confirm outside package dimensions
- 2Select a verified rule or transparent generic scenario
- 3Compare actual and DIM weight
- 4Investigate a tighter box when DIM weight wins
What the number does not tell you
Billable weight is not a postage quote. Zone, service, account terms, minimums, and surcharges can still change the final price.